Terms of Service

Agreement to Terms

By accessing or using the services provided by Peak Kinetics Physical Therapy ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

Services Provided

Peak Kinetics Physical Therapy provides professional physical therapy services, including but not limited to:

• Sports rehabilitation and injury recovery
• Orthopedic physical therapy
• Pain management and chronic pain treatment
• Movement screening and functional assessments
• Geriatric care and fall prevention
• Wellness programs and preventive care

All services are provided by licensed physical therapists in accordance with applicable state and federal regulations.

Patient Responsibilities

Appointment Scheduling

• You are responsible for scheduling, confirming, and attending your appointments
• We require at least 24 hours notice for appointment cancellations or rescheduling
• Late cancellations or no-shows may result in a fee or impact future scheduling
• Repeated no-shows may result in discharge from our services

Medical Information

• You must provide accurate and complete medical history and health information
• You must inform us of any changes to your health status, medications, or insurance
• You are responsible for following prescribed treatment plans and home exercise programs
• You must notify us immediately if you experience adverse effects from treatment

Insurance and Payment

• You are responsible for understanding your insurance coverage and benefits
• Co-payments and deductibles are due at the time of service
• You are ultimately responsible for all charges, regardless of insurance coverage
• We will bill your insurance company as a courtesy, but coverage is not guaranteed

Communication and Consent

Electronic Communications

By using our services, you consent to receive communications from us via:

• Email: For appointment reminders, treatment updates, administrative notices, and educational content
• Text Messages (SMS): For appointment reminders, scheduling changes, and time-sensitive notifications
• Phone Calls: For appointment confirmations, care coordination, and administrative matters

Standard message and data rates may apply to SMS communications. You may opt out of non-essential communications, but you cannot opt out of critical appointment and care-related messages.

Review Requests

We may request feedback and reviews from you after receiving our services. Providing a review is voluntary, and you are under no obligation to do so. If you choose to submit a review, you grant us permission to use your feedback for marketing purposes while protecting your privacy in accordance with our Privacy Policy.

Limitation of Liability

While we strive to provide the highest quality care, physical therapy outcomes can vary based on individual circumstances. By using our services, you acknowledge that:

• Physical therapy results cannot be guaranteed
• You assume responsibility for following prescribed treatment plans
• We are not liable for outcomes resulting from non-compliance with treatment recommendations
• Our liability is limited to the maximum extent permitted by law for any claims arising from our services

Website Use

Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems or data
• Interfere with the proper functioning of our website
• Upload malicious code or viruses
• Collect or harvest information about other users

Intellectual Property

All content on our website, including text, images, logos, and materials, is the property of Peak Kinetics Physical Therapy and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Termination of Services

We reserve the right to terminate or refuse services to any patient for the following reasons:

• Non-compliance with treatment recommendations
• Failure to pay for services
• Abusive, threatening, or inappropriate behavior toward staff
• Repeated appointment no-shows or late cancellations
• Providing false or misleading information

In the event of termination, we will provide you with appropriate referrals and transfer of medical records as required by law.

Dispute Resolution

Any disputes arising from these Terms of Service or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. The arbitration will take place in Texas, and both parties agree to waive their right to a jury trial.

Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us: